![]() If the issue persists, please provide detailed steps and related screenshots about how you encounter the issue and the message on your mac, so we can better understand your situation and help you. Restart your mac, open Word 2016 for Mac and sign in with your account. Ctrl+ click each of these folders if present, and Move to Trash.ī. But, notwithstanding, you have written that. Microsoft 365 Personal 1 Year Subscription For 1 User - For Windows, macOS, iOS, and Android devices - PC/Mac Keycard - 1TB OneDrive cloud storage - Premium Office apps - 12-month subscription. Go to the Library folder and open Group Containers. It works on my iPhone and I can get it direct on a web browser, but it no longer comes to my Outlook 365 on Mac. Sign in to Office and reactivate it with your account:Ī. Quit Office applications and open Finder > Applications > Utilities > Keychain AccessĤ. Make sure you are connecting to the Internet.Ī. Under Licenses section, make sure you have been assigned the “The latest desktop version of Office”Ģ. Ensure you have been assigned the right Office license:Ī. This is a known issue but a fix has been issues by Microsoft.ġ. Enter your password in the prompt, and complete 2-factor authentication if asked. We are sorry for the inconvenience caused by this issue. Modified on: Fri, 19 Jul, 2019 at 9:52 AM Solution home Office 365 FAQ I suddenly can't edit my documents (Mac)
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